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Care Management Services

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What Are Care Management Services?

On any journey, a personal guide comes in handy. Our Care Managers – licensed nurses and social workers – are experts in working with individuals and their families to identify their goals and locate the specific support services that enhance well-being. When faced with the array of choices and challenging decisions, our care management services provide support to find the best solutions.

What Does a Care Manager Do?

Live Well at Home by Eskaton Care Managers are specialists in assessing, coordinating and equipping you with the information you need at the right time. Care management services are provided by nurses and social workers who provide solutions that benefit older adults and families.
In addition to doing the legwork to find the most appropriate services for their loved ones, we work with family caregivers to navigate the healthcare maze, find respite services, support groups, educational programs, and counseling.
Our Care Managers can assist with the transition to an alternative residence, whether it is an assisted living community, a skilled nursing care center, or any other residence. Individuals may receive our care management services no matter what type of residence/care community they live in.

Services provided

  • Consultation on issues and concerns by phone or in person
  • Evaluation of cognitive and emotional well-being
  • In-home medication management
  • Functional status and home safety assessments
  • Medical appointment advocacy
  • Family communication mediation
  • Ongoing care coordination and updates to distant family
  • Coordination of financial concerns with attorneys, fiduciaries and conservators
  • Legal document evaluation (Please contact us for more details)
  • Social/emotional support
  • We provide 24-hour coverage, offering support and recommendations when you need it

How Do You Know that You Need Care Management Services?

When caregiving for an aging family member becomes overwhelming, it may be time to contact a Geriatric Care Manager.

You may need care management services if:

  • The person you are caring for has limited or no family support
  • Your family has just become involved with helping the individual and needs direction about available services
  • The person you are caring for has multiple medical, psychological or cognitive issues
  • The person you are caring for is unable to live safely in his/her current environment
  • Your family is either “burned out” or confused about care solutions
  • Your family has a limited time and/or expertise in dealing with your loved ones’ chronic care needs
  • Your family is at odds regarding care decisions
  • The person you are caring for is not pleased with current care providers and requires advocacy
  • The person you are caring for is confused about his/her own financial and/or legal situation
  • Your family needs education and/or direction in dealing with behaviors associated with dementia

What Are The Benefits of using a Care Manager?

Care Managers can serve the needs of their clients by providing:

  • Personalized and Compassionate Service — Focusing on the individual’s wants and needs
  • Accessibility — Support is typically available 24 hours a day, 7 days a week
  • Consultation, Assessments, Recommendations and Planning Both for Short and Long Term – We identify care needs, costs and options to facilitate family discussions about care and household management including situations where conflict arises.
  • Continuity of Care Management – Communications are coordinated between family members, doctors and other professionals and service providers
  • Cost Containment — Inappropriate placement, duplication of services, and unnecessary hospitalization is avoided
  • Care Transitions – We identify support to help individuals remain at home or when a move is necessary we identify the appropriate level of care needed.
  • Quality Control & Objectivity – Live Well at Home’s Care Managers follow the National Association of Professional Geriatric Care Manager’s Standards of Practice and Code of Ethics
  • Referral and Access to Caregiver Support Groups – Care management provides a monthly caregiver support group sponsored by the Live Well At Home Program. Care manager also co-facilitates a monthly caregiver support group (for caregivers of those suffering from different types of dementia) on behalf of the local chapter of the National Alzheimer’s Association.

Request a call from a Care Manager »

Live Well at Home has Certified Geriatric Care Managers, social workers and Registered Nurses on staff to provide assistance in Care Management

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